Shipping policy
DELIVERY
We ship through registered and trusted courier partners for orders within India as well as overseas.
ESTIMATED DELIVERY TIMES
|
DELHI NCR |
2-4 WORKING DAYS |
|
REST OF INDIA |
4-7 WORKING DAYS |
|
REST OF WORLD* |
15-21 WORKING DAYS* |
Please note, our order cutoff time is 4pm IST Monday - Friday. Any orders placed after 4pm IST will be dispatched the next working day.
PLEASE NOTE
Estimated delivery times may get affected due to restrictions in zones affected by the COVID-19 pandemic.
Order cut-off times are provided as guidelines only and do not account for possible payment authorisation delays.
Estimated delivery times are only to be used as a guide and begin on the date of dispatch.
We are not responsible for any delays caused by customs clearance procedures.
Once an order has been dispatched, we are unable to redirect it.
When ordering from the Silkrose site your item will arrive wrapped in one of our signature luxurious and eco-friendly boxes. These boxes are amply sized and your items are well protected. However if you wish to receive your product in our recyclable paper mailors you can choose to do so at checkout or you can email us for the same until the order is dispatched.
If you have any questions, please don’t hesitate to email us on info@silkroseco.com.