Privacy Policy

Silkrose respects your privacy. All personal information shared with us during registration or purchase will only be used in connection with:

  • Order completions and handling of orders
  • Customer service support
  • Management of user accounts
  • Overview of purchase history
  • Measuring and improving our services
  • Newsletter sign-ups
  • Personalized advertising and marketing

Please note that we will only use your personal data to send marketing material if you prior have given your consent, unless the legislation allows us to contact you without your prior consent.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success and engagement of our marketing and advertising campaigns).

If you no longer wish to receive newsletters from us, you can unsubscribe at the bottom of the newsletter received in your inbox.


“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

Cookies are used to save user defined preferences and help us gather general information. Until you accept the use of cookies and other tracking devices, there will not be placed any non-anonymised analytical cookies or tracking cookies on your device. With the continued visit of this website you accept these terms of use and you accept the use of cookies and other tracking systems, unless provided with another method of accepting cookies on our website.

By visiting the website  services provided by, you are accepting and consenting to these practices and conditions.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information as follows :

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at